Collagen Complex | 390 g | Designs for Health

Collagen Complex™ – 390 g Powder

Collagen Complex™ from Designs for Health's Designs for Sport range provides hydrolyzed bovine collagen peptides to support joint comfort, normal joint function and connective tissue health. The formula combines Fortigel®, Fortibone® and Verisol® collagen peptide blends in a convenient powder.

Key Features

• 10 g hydrolyzed collagen per scoop.
• Features Fortigel, Fortibone and Verisol collagen peptide blends.
• Source of lysine to help in collagen formation.
• NSF Certified for Sport®, as shown on the Canadian packaging.
• Approximately 39 servings per 390 g container.
• Does not contain gluten, dairy, soy or GMOs, according to the manufacturer.

Product Details

Brand: Designs for Health / Designs for Sport
Size: 390 g powder
SKU: WBC390-DS-CN
NPN: 80095133

Ingredients

Medicinal ingredient per scoop: Hydrolyzed collagen (bovine bones, bovine skin/hide split) — 10 g.

The manufacturer's Canadian ingredient panel lists hydrolyzed collagen and does not list non-medicinal ingredients.

Suggested Use

Adults: Mix one scoop (10 g) with eight ounces of water daily, or as directed by your healthcare practitioner. For best mixing results, add the powder before adding water.

Cautions

Consult a healthcare practitioner before use if pregnant or breastfeeding. May cause mild gastrointestinal disturbances. Read and follow the current product label, including its duration-of-use guidance for joint pain.

Frequently Asked Questions

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Shipping Policy

Effective Date: October 1, 2025

Thank you for choosing Gut Protocols as your trusted provider of quality products. We are committed to ensuring a smooth and reliable shipping experience for all our customers.

This Shipping Policy outlines the terms and conditions related to the shipment of products ordered from our company. By placing an order with us, you agree to comply with the terms below.

Important Delivery Information

Delivery Estimates

Delivery times provided at checkout are estimates only and are not guaranteed delivery dates. Once a shipment has been accepted by the carrier, transit times are outside of our control.

Delays may occur due to:

• Weather conditions
• Carrier operational delays
• Customs processing
• Peak seasonal shipping volumes
• Labor disruptions or other logistical factors

Orders cannot be cancelled or refunded solely due to carrier delays once the shipment has been dispatched.

Secure Buildings, Apartments, and Unit Deliveries

Customers living in apartments, condominiums, or buildings requiring buzzer access must ensure that their shipping address includes all necessary information such as:

• Unit numbers
• Buzzer codes
• Building access instructions

Carriers are often unable to access secured buildings or individual units. In these cases, parcels may be delivered to:

• Lobby drop areas
• Mailrooms
• Concierge desks
• Designated package locations within the building

It is the customer’s responsibility to ensure that the delivery location is safe and accessible.

Once the carrier confirms delivery to the address provided at checkout, Gut Protocols is not responsible for packages that are lost, stolen, or misplaced after delivery.

Carrier proof of delivery will be considered confirmation that the shipment was successfully delivered.

Customers will receive an email notification with tracking information once delivery has been completed.

Delivery Location Recommendations

If you are concerned about package security, we recommend selecting a delivery location where someone is available to receive the parcel, such as:

• A workplace
• A concierge desk
• A trusted neighbor
• A carrier pickup location

This helps reduce the risk of lost or stolen packages.

Order Processing Time

Orders are typically processed within three business days, excluding weekends and public holidays.

Orders received after 12:00 PM (local time) may be processed on the next business day.

Orders placed before 1:00 PM (AST) are often shipped the same business day when possible.

Shipping Methods

At this time, Gut Protocols offers standard shipping only.

In the past we offered expedited shipping options; however, due to inconsistent delivery performance and a high volume of customer complaints regarding express services not meeting expected timelines, we have chosen to discontinue those options.

In many cases, expedited shipping provided only minimal delivery time improvements while significantly increasing shipping costs. To provide a more consistent and cost-effective experience for our customers, we currently ship using reliable standard delivery services.

Orders are shipped using reputable shipping providers selected based on destination, package weight, and size to ensure efficient and dependable delivery.

Shipping Rates and Delivery Timeframes

We currently offer one standard flat-rate shipping fee at checkout.

Estimated delivery times are displayed during checkout; however, these timeframes are estimates only and not guaranteed delivery dates.

Shipping fees are non-refundable in the following cases:

• If a product is unwanted or returned (see our Return Policy for details)
• If a carrier does not meet estimated delivery timelines
• If delays occur due to weather conditions, customs processing, labor disputes, or other carrier operational factors

While we will assist with shipment tracking and carrier follow-ups when possible, transit delays are outside our direct control once a package has been accepted by the carrier.

Shipment Tracking

Once your order ships, you will receive an email containing a tracking number and tracking instructions.

You can monitor your shipment directly through the carrier’s website using this tracking number.

Shipping Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping information at checkout, including apartment numbers, building names, or business names where applicable.

Gut Protocols is not responsible for:

• Undeliverable packages caused by incorrect addresses
• Packages returned due to incomplete address information

If a shipment is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.

International Shipping

We offer international shipping to select countries.

Additional customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer.

International shipments may also be subject to customs inspection and clearance, which may cause delays beyond estimated delivery times.

Damaged or Lost Shipments

If your package arrives damaged or appears lost, please notify us within three days of receipt.

To begin the claims process we may require:

• Photographs of the damaged product or packaging
• A written description of the issue
• Carrier confirmation if a shipment is reported lost

We will work with the carrier to resolve the matter and provide an appropriate solution when applicable.

Rural and Remote Deliveries

In certain rural or remote locations, carriers may not complete final-mile delivery.

In some cases, shipments may be handed off to another local carrier to complete the final mile of delivery depending on regional service coverage.

Alternatively, your package may be held at the nearest carrier depot or pickup location if direct delivery is not available. The carrier will notify you if this applies to your shipment.

Returns and Exchanges

For information regarding returns or exchanges, please click here our Return Policy.

Policy Updates

Gut Protocols reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes take effect immediately once posted on our website.

If you have questions about this policy, please contact our support team:

info@gutprotocols.com